Refund policy
According to the terms of article L221-18 of the Consumer Code “For contracts providing for the regular delivery of goods during a defined period, the period starts from the receipt of the first good. "
The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other declaration, unambiguous, expressing the desire to withdraw and in particular by mail addressed to the seller at the postal or email address indicated in article 1 of the GTC.
Returns are to be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products are not taken back.
The return costs remain the responsibility of the customer.
The exchange (subject to availability) or reimbursement will be made within 14 days of receipt by the seller of the products returned by the customer under the conditions provided for in this article.